The folks at NetQoS present and interesting and visually appealing approach to network monitoring they describe as:

“[...] an advanced visualization technique to make complex network performance data simple. users with any level of technical proficiency can instantly visualize the performance of network traffic on an enterprise network.”

Their dynamic 3D world represents network traffic in a new video game-like audio-visual paradigm, using color, shape, speed, size, changes in sound tone & level and even smoke, fire and explosions.

As part of my business life I am currently looking into ways to effectively visualize contact center traffic (the in- and outgoing streams of calls, emails and other customer interactions). My team and I have been working on visual prototypes which address some common contact center traffic visualization problems.

During our journey we have been wondering whether the vision we are following might be too absurd or too futuristic, so I am extremely pleased to find out, that other companies in other domains are thinking alike.